Local pickup is available at 3Division Airsoft Events.

Only during normal events.
Check www.3Division.eu for dates and locations.

Yes, in most cases. You can send in or deliver your own gear for engraving.
Please contact us first to confirm compatibility and pricing.

Note: We are not responsible for existing damage on customer-owned items.

Production time depends on the product:

• Stock items: 1–3 business days
• Custom products: 3–4 weeks
• Large orders: by agreement

You will always receive an estimated delivery time after ordering.

• PayPal
• Bank transfer (on request)

All payments are processed securely.

You can reach us via:

• Email
• Website contact form
• Social media Instagram

We aim to respond within 24 hours on business days.

Yes. We offer special pricing for teams, organizations, and bulk orders.
Please contact us for a custom quote.

If you receive a damaged or incorrect item, please contact us within 48 hours with photos.
We will resolve the issue as quickly as possible.

If the items is still in our warehouse and not shipped yes you can.
Otherwise you need to wait till the item gets shipped back to us.
After that we can send it to the right address but you need to cover the shipping fees.

Yes, we ship within the Netherlands and internationally.
Shipping costs and delivery times are calculated at checkout.
Please note: International customers are responsible for any customs fees.