Heb je vragen?
Veelgestelde vragen
Can I pick up my order in person?
Local pickup is available at 3Division Airsoft Events.
Only during normal events.
Check www.3Division.eu for dates and locations.
Can you engrave my own equipment?
Yes, in most cases. You can send in or deliver your own gear for engraving.
Please contact us first to confirm compatibility and pricing.
Note: We are not responsible for existing damage on customer-owned items.
How long does production take?
Production time depends on the product:
- Stock items: 1–3 business days
- Custom products: 3–4 weeks
- Large orders: by agreement
You will always receive an estimated delivery time after ordering.
What payment methods do you accept?
- PayPal
- Bank transfer (on request)
All payments are processed securely.
How can I contact ModTac Solutions?
You can reach us via:
- Website contact form
- Social media Instagram
We aim to respond within 24 hours on business days.
Do you offer bulk or team discounts?
Yes. We offer special pricing for teams, organizations, and bulk orders.
Please contact us for a custom quote.
What if my product is damaged or incorrect?
If you receive a damaged or incorrect item, please contact us within 48 hours with photos.
We will resolve the issue as quickly as possible.
Kan ik mijn verzendadres wijzigen nadat ik mijn bestelling heb geplaatst?
Als het artikel verzonden is, dan bent u
Do you ship internationally?
Yes, we ship within the Netherlands and internationally.
Shipping costs and delivery times are calculated at checkout.
Please note: International customers are responsible for any customs fees.